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Last Updated: April 18, 2026
This page describes how to report content on Chatalystar that you believe is illegal, non-consensual, depicts a minor, or otherwise violates our policies, and how we triage and respond to such reports.
This document is under legal review
Working draft pending counsel review. Subject to change without notice. This page is not a substitute for legal advice and may not yet reflect final, counsel-approved language.
Please report any content on Chatalystar that you believe involves any of the following:
For copyright concerns, please use our DMCA process instead, which has its own statutory requirements.
You may report content by:
To help us respond quickly and accurately, please include:
Triaged on a priority basis with the goal of removing access promptly upon validation. Confirmed CSAM is reported to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by law. Target acknowledgement and action timeframes: [FILL IN: final SLA pending counsel review].
Triaged on a priority basis. We aim to acknowledge and remove or restrict access promptly upon validation, consistent with applicable law and our duty to give the uploader a fair opportunity to respond where appropriate. Target acknowledgement and action timeframes: [FILL IN: final SLA pending counsel review (working draft: ack within 24 hours; action within 72 hours of validation)].
We aim to acknowledge and resolve other reports within a reasonable timeframe, depending on complexity and the need to consult counsel or the uploader. Target timeframes: [FILL IN: final SLA pending counsel review (working draft: ack within 3 business days; resolve within 7–14 business days)].
Depending on the result of our review, possible outcomes include:
Reporters and uploaders may request reconsideration by replying to the original determination email with new facts or arguments. Appeals are reviewed within 5–7 business days, except for zero-tolerance categories (e.g., CSAM, NCII) where reinstatement is generally unavailable.
Reports submitted in bad faith, with the intent to harass, or with knowingly false information may result in restrictions on the reporter's account and, in appropriate cases, referral to law enforcement.
Chatalystar Corporation
100 King Street West
First Canadian Place, Suite 5700
Toronto, Ontario M5X 1C7
Canada
Reports: abuse@chatalystar.com
Legal: legal@chatalystar.com
Copyright (DMCA): dmca@chatalystar.com